Terms of service

Last updated: August 2026

Welcome to Estrela. These Terms of Service govern your use of our website and the purchase of products from Estrela. By accessing our website or placing an order, you agree to these Terms.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to make purchases in your country or region.

You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our services.

2. Products & Availability

We make every effort to display our products, descriptions, images, specifications, and prices as accurately as possible.

Product colors and appearance may vary slightly depending on your screen, device, lighting conditions, or product updates.

Products may be modified, replaced, discontinued, or become unavailable without prior notice.

3. Orders

When you place an order with Estrela, you agree to provide accurate and complete information, including your name, shipping address, email address, and payment information.

We reserve the right to refuse or cancel an order in cases including suspected fraud, payment issues, incorrect pricing, product unavailability, or incorrect customer information.

If an order is cancelled after payment has been successfully processed, any applicable refund will be issued to the original payment method.

4. Prices & Payments

Prices displayed on our website may change without prior notice.

The final amount payable will be displayed during checkout before you confirm your purchase.

Payments are processed through the payment methods available at checkout. Estrela does not directly store your complete payment card information.

5. Shipping & Delivery

Estimated delivery times displayed on our website are estimates and may vary depending on the destination, carrier, customs procedures, weather conditions, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address when placing an order.

For questions regarding an order or delivery, please contact support@estrelastar.com.

6. Returns & Refunds

Eligible damaged, defective, or faulty products may be reported within 30 days of receiving the order.

Return and refund requests are subject to our Refund & Return Policy.

Customers may be asked to provide their order number and photos or videos demonstrating the issue before a return, replacement, or refund can be approved.

7. Intellectual Property

All content available on the Estrela website, including our branding, logos, graphics, photographs, videos, product presentations, text, and website design, is owned by or licensed to Estrela unless otherwise stated.

Such content may not be copied, reproduced, distributed, modified, or commercially exploited without prior authorization.

8. Prohibited Uses

You may not use our website to engage in fraudulent or unlawful activities, attempt to interfere with the security or operation of the website, transmit malicious software, collect information about other users without authorization, or infringe upon the intellectual property rights of Estrela or third parties.

9. Third-Party Services

Certain services available through our website may be provided by third parties, including payment providers, shipping carriers, analytics providers, and e-commerce technology providers.

Their services may be subject to their own terms and privacy policies.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Estrela will not be responsible for indirect or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

11. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our services, business practices, or legal requirements.

The most recent version will be available on this page.

12. Contact

If you have questions regarding these Terms of Service or an existing order, you can contact us at:

Customer Support: support@estrelastar.com
General Inquiries: hello@estrelastar.com